Privacy Policy

Neurocognitive Specialty Group (NSG)

Effective Date: 4/7/26

1. Introduction

Neurocognitive Specialty Group (“NSG,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website.

This policy applies to all users of our website and digital services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Phone number

  • Email address

  • Any information submitted through contact forms or email

  • Referral or inquiry details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on site

  • Referring website or search engine

  • General geographic location (city/state level)

3. Use of Information

We use collected information to:

  • Respond to inquiries and appointment requests

  • Provide information about our services

  • Improve website performance and user experience

  • Monitor website usage and trends

  • Maintain security and prevent misuse

We do not sell or rent your personal information.

4. Google Analytics & Tracking Technologies

We use Google Analytics, a web analytics service provided by Google LLC, to better understand how users interact with our website.

Google Analytics may collect:

  • Pages visited

  • Time spent on pages

  • Click behavior

  • Device and browser data

  • Approximate geographic location

This data is collected using cookies and similar technologies.

How Google Uses Data

Information collected by Google Analytics is transmitted to and stored by Google on servers in the United States. Google may use this data to evaluate website usage and compile reports.

You can learn more about how Google uses data here:

https://policies.google.com/technologies/partner-sites

Opt-Out Option

You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience

  • Analyze site traffic

  • Remember user preferences

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Healthcare Information Disclaimer (HIPAA)

While NSG is a healthcare provider, information submitted through this website (including contact forms and email) is not considered secure or HIPAA-compliant communication unless explicitly stated.

Please do not submit sensitive medical or protected health information (PHI) through website forms or email.

For secure communication, contact our office directly by phone.

7. Sharing of Information

We may share information with:

  • Service providers who support website functionality (e.g., hosting, analytics)

  • Legal authorities when required by law

  • Internal staff for operational purposes

We do not sell personal information to third parties.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps). We are not responsible for the privacy practices of those external sites.

10. Your Privacy Rights (Texas Residents)

Depending on applicable laws, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of certain data collection practices

To make a request, contact us using the information below.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Neurocognitive Specialty Group

Phone: (888) 606-0086

Email: [email protected]

14. Consent

By using this website, you consent to the terms of this Privacy Policy.

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